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Assembly / FAQ

At Norske Backer we want to make the installation of our products as easy as possible. This page provides you with guidance and answers to frequently asked questions (FAQ) to help you through the installation process.

Assembly instructions:

We have created some detailed installation guide videos. These guides contain step-by-step instructions and illustrations to ensure a correct and safe installation.

Frequently Asked Questions (FAQ):

Here you will find answers to the most common questions regarding the installation of our products.

  • Where can I find the assembly instructions for my product?
    We have attached some videos with assembly instructions on this page. Any other questions? Please contact us and we will help you further.
  • What do I do if I am missing parts?
    Contact us immediately if you are missing parts and we will send you the missing parts as quickly as possible.
  • Where can I find technical information about the product?
    Technical information can be found in the product data sheet, which can be found on the product page.
  • How do I connect the product to power?
    Wiring instructions can be found in most product data sheets. If you are unsure, you should contact a qualified electrician.
  • What is the warranty period for the product?
    The warranty period varies depending on the product. Please see the warranty terms on the product page or contact us for more information.
  • What do I do if the product does not work after installation?
    Double check that all connections are correct. If the problem persists, contact us for technical support.

 

Do you need help?

If you can't find the answer to your question here, or need further assistance, please feel free to contact us.Our experienced technicians will be happy to help you!

Installation of 1 1/4" immersion heater with K7T terminal box

Installation of 1 1/4" immersion heater with K11-K20 terminal box

Installation of 2" immersion heater with K11-K20 terminal box

Installation of 2" immersion heater with K7T terminal box